Last Updated: June 1, 2024

1. Introduction

At edXtra tech ("we", "our", or "us"), we respect your privacy and are committed to protecting it through our compliance with this policy.

This Privacy Policy describes how we collect, use, store, protect, and disclose information that we obtain from your use of our website, products, and services (collectively, the "Services").

Please read this policy carefully to understand our policies and practices regarding your information. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

Personal Information

  • Contact details, such as your name, email address, postal address, phone number, and company name
  • Account credentials, including usernames and passwords
  • Payment information, such as credit card details (which are processed by our secure payment processors)
  • Communication preferences and marketing choices

Usage Information

  • Log data, including IP address, browser type, operating system, referring URLs, and pages viewed
  • Device information, including device identifiers and settings
  • Location information, such as general location derived from IP addresses
  • Interaction data related to how you use our Services

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and support messages
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, prevent, and address technical issues, fraud, and other illegal activities
  • Personalize your experience with our Services

Legal Basis for Processing (EU/UK Users): For users in the European Union and United Kingdom, we process your personal data based on the following legal grounds:

  • When necessary to perform our contract with you
  • Based on our legitimate business interests
  • With your consent
  • When necessary to comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who perform services on our behalf
  • With business partners with your consent
  • In response to legal process or when required by law
  • To protect the rights, property, or safety of our users or others
  • In connection with a merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, destruction, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

We regularly review our security procedures and consider appropriate new security technology and methods. However, despite our efforts, no security measures are perfect or impenetrable.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Services. This helps us provide you with a good experience when you use our Services and allows us to improve them.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Services may be inaccessible or not function properly.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise any of these rights, please contact us using the details provided at the end of this policy.

8. International Data Transfers

We operate globally and may transfer your information to countries other than the one in which you reside. These countries may have data protection laws that are different from those of your country.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information of a child under 16, we will take steps to delete such information as quickly as possible.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

edXtra tech
123 Tech Avenue, Innovation District
CA 94103, USA
privacy@edxtratech.com
+1 (555) 123-4567

For EU/UK data subjects: If you are not satisfied with our response to your inquiry, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.